by justin | Jul 25, 2024 | Customer Service
Receiving a positive Google review is like a golden nugget for your small business. A great review not only boosts your online reputation but can also attract potential customers. However, it’s important to respond to a good review in a thoughtful and strategic...
by justin | Jul 22, 2024 | Customer Service
As a small business owner, responding to negative online reviews can be tough. It’s natural to feel a bit overwhelmed when confronted with a critical review. However, these reviews offer a valuable opportunity to showcase your commitment to customer satisfaction and...
